Terms and conditions

1. Who we are

Corpus is a service of Corpus-tracker (sole proprietorship), Dutch Chamber of Commerce (KVK) no. 42180358, VAT no. NL005560930B17, Coendersweg 26B, 9722 GG Groningen. Contact: support@corpustracker.com.

2. The service

Corpus is an app for tracking and analysing your training, nutrition, supplements, sleep, body measurements and wellbeing, including data from connected services such as Garmin, Strava and Withings and, in the iOS and Android apps, Apple Health and Health Connect.

Corpus provides information and insights, not medical advice, diagnosis or treatment. The analyses are statistical and can be wrong or incomplete. If you have health questions or complaints, consult a doctor, dietitian or other professional before changing your training, nutrition or supplements.

3. Account

You must be 16 or older to create an account. You keep your details accurate and your login credentials secret, and you are responsible for what happens through your account.

Your data stays yours. You can export it at any time under Profile, Export data. You can permanently delete your account and data yourself at any time under Profile, Delete account.

4. Free version, trial and Pro

Corpus has a free version and a paid version, Corpus Pro. A new account gets 30 days of Pro without entering any payment details. After the trial you fall back to the free version. No payment follows automatically after the trial, and your data is kept.

Pro costs €9.99 per month or €69.99 per year. The price shown on the payment page at the time you subscribe applies. Prices include VAT where applicable. Through a partner gym, Pro may be included in your membership. In the iOS and Android apps, the price shown by the App Store or Google Play applies.

5. Subscription, payment and cancelling

A Pro subscription runs monthly or yearly and renews automatically until you cancel. You pay in advance for the period, by iDEAL or card, through our payment provider Stripe. We do not see or store your full payment details.

You can cancel at any time under Profile, Subscription, Manage subscription. You keep Pro until the end of the period you have already paid for. A running period is not refunded in part, except where the law requires it.

If a payment fails, Stripe retries automatically. If it ultimately fails, your subscription ends and you fall back to the free version. Your data is kept.

We may change prices. For an existing subscription we only do so after at least 30 days' notice, so you can cancel before the new price applies.

If you buy Pro in the iOS or Android app, payment runs through your Apple or Google account and Apple or Google is the seller of the payment. The subscription renews automatically until you cancel it, at least 24 hours before the end of the period, in the settings of that account. Refunds and withdrawal are handled by Apple and Google under their own terms. Purchases through Apple are also subject to Apple's standard Licensed Application End User License Agreement. A subscription you took out through the store is therefore also cancelled there; deleting your account does not cancel it.

6. Right of withdrawal

As a consumer you may withdraw from a Pro subscription within 14 days of subscribing, without giving a reason. Because Pro is a digital service that starts immediately, you expressly ask to start at once when you subscribe. If you withdraw within the 14 days after that, you pay a proportionate amount for the time you used Pro. Once the service has been fully performed, the right of withdrawal lapses.

To withdraw, send a clear statement to support@corpustracker.com. Any refund follows within 14 days, using the same payment method you used.

7. Promotions and codes

A promotion code gives a discount or free use under that code's conditions, such as a validity period, a maximum number of uses or a specific plan. Codes apply when subscribing through the website and cannot be exchanged for cash. We may withdraw a code in case of misuse.

8. Acceptable use

You do not use Corpus in a way that harms the service, other users or security. You do not bypass restrictions (such as the Pro limits) or scrape the app in bulk with automated means. We may restrict or end an account for violations.

9. Connected services

Connections to third-party services (Garmin, Strava, Withings, Apple Health, Health Connect and similar) depend on those services. They may change their terms, technology or access. We do not guarantee that a connection stays available at all times or indefinitely.

10. Availability and changes

We do our best to keep Corpus available and secure but cannot guarantee uninterrupted operation. We may improve and change the service. If a change materially alters a paid feature, we tell you in advance.

11. Liability

We are not liable for damage arising from use of, or reliance on, information and insights in the app, including health or injury damage, except in case of our intent or deliberate recklessness.

For other damage our liability is limited to the amount you paid us in the 12 months before the event. This does not affect mandatory statutory consumer rights.

12. Intellectual property

The app, the Corpus brand and its texts, designs and calculations belong to us or our licensors. Your own data stays yours. You receive a personal, non-transferable right to use the app while your account exists.

13. Privacy

How we handle your data is described in the app's privacy statement. We only process health data with your consent.

14. Complaints

Have a complaint? Email support@corpustracker.com. We reply within 14 days.

15. Changes and governing law

We may change these terms. For a material change we give at least 30 days' notice. Dutch law applies. As a consumer you keep the mandatory protection of the law of the country where you live.